Zoom HUD intermittent

[ratsch]

So just randomly last night my HUD stopped working properly in Zoom. I rarely get every player's stats on the table at once, sometimes nobody's, and in the first case the stats tend to be shifted around the table. I have done the database housekeeping and defragged my HD, but it is still not working properly. I am on the latest build. I am running bootcamp on a macbook pro and up to now it has been working great, much better than my old Dell.

[kraada]

There was a PokerStars server update yesterday morning that broke Zoom support. We are aware of it and are currently working on a fix.

[GalacticPineapple]

There was a PokerStars server update yesterday morning that broke Zoom support. We are aware of it and are currently working on a fix.

ETA on fix?

[WhiteRider]

I expect the fix for PT3 within a couple of days, although I don't have a confirmed timescale yet. The fix for PT4 is available in v4.06.1 - PT4 Download Page.

[gisinator]

Are there any news on timescale? Kinda frustrating not being able to ZOOM...

thanks for your efforts

[kraada]

I'm hoping it won't be more than another day or two, but I can't say for certain at this point, there are other things that need to be ironed out before we can put out a PT3 release.

[gisinator]

Thanks for the quick reply. I cross my fingers, Thursday is grinding day. If you need any log files or so, let me know...

[kraada]

3.14.1 was just released and it addresses this issue. Make sure that PokerStars is closed before running the upgrade though - otherwise it may not take.

[gisinator]

Works like a charm, thanks!

[mars_chr]

hud works again, but platform's hotkeys are not working when hud is on