HUD with problems on ZOOM

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HUD with problems on ZOOM

Postby bersek14 » Tue Feb 19, 2013 10:36 pm

Recently my HUD is having a lot of problems in ZOOM, it's being shuffled and it's showing me the wrong stats of the players...
i tried to change the prefered seat but it won't work...

how do i solve this?
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Re: HUD with problems on ZOOM

Postby WhiteRider » Wed Feb 20, 2013 4:28 am

Please update to v4.06.1 which was released to accommodate this recent change to the PokerStars software.

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Re: HUD with problems on ZOOM

Postby gennysennin » Thu Feb 21, 2013 10:26 am

I already have the last version, but on Zoom of PS.it the stats don't appear for a lot of players and other times there are other players' stats. What can I do?
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Re: HUD with problems on ZOOM

Postby kraada » Thu Feb 21, 2013 11:40 am

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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Re: HUD with problems on ZOOM

Postby WhiteRider » Fri Feb 22, 2013 5:23 am

PokerStars have made another update which caused the problem to reoccur. Our development team are looking into this now.
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Re: HUD with problems on ZOOM

Postby jarshi » Fri Feb 22, 2013 12:20 pm

Waiting for 4.602... :shock: :shock: :shock: :shock: :shock:
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Re: HUD with problems on ZOOM

Postby Bander » Fri Feb 22, 2013 1:53 pm

Same problem :cry:
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Re: HUD with problems on ZOOM

Postby paukkp » Fri Feb 22, 2013 2:10 pm

:( :( waiting for update
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Re: HUD with problems on ZOOM

Postby kraada » Fri Feb 22, 2013 2:12 pm

We're working on it!
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Re: HUD with problems on ZOOM

Postby vboedefeld » Thu Feb 28, 2013 4:45 am

bersek14 wrote:Recently my HUD is having a lot of problems in ZOOM, it's being shuffled and it's showing me the wrong stats of the players...
i tried to change the prefered seat but it won't work...

how do i solve this?


The problem was solved with the update to v4.06.2 and now it reocurred? What can I do?
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