Hud problem on replayer

Questions and discussion about PokerTracker 4 for Windows

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Hud problem on replayer

Postby Gincha » Wed Mar 20, 2013 11:59 am

Hi, I have a problem that when I`m looking at marked hands at PT4 replayer the HUD doesn`t appear.

I`m using PTv4.07.1
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Re: Hud problem on replayer

Postby kraada » Wed Mar 20, 2013 12:35 pm

Are you on Windows or a Mac? Are these hands at a dollar table or a euro table?
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Re: Hud problem on replayer

Postby Gincha » Wed Mar 20, 2013 3:23 pm

Windows 7, zoom $ hands.
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Re: Hud problem on replayer

Postby kraada » Wed Mar 20, 2013 4:55 pm

What language do you have Windows installed in?
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Re: Hud problem on replayer

Postby Gincha » Wed Mar 20, 2013 5:01 pm

English. It was working fine. But one day it just didn`t appear and now is still not appearing.
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Re: Hud problem on replayer

Postby Gincha » Wed Mar 20, 2013 5:03 pm

Seems that it appears now, but takes ~20-30 seconds to appear.
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Re: Hud problem on replayer

Postby WhiteRider » Thu Mar 21, 2013 4:04 am

Did you rebuild the cache after updating to v4.07[.1]? There was a stat change recently which means that a cache update is needed for optimum performance. Please go to Database > Database Management and click Rebuild Cache. This will take some time if you have a large database (which I assume you do if the stats take that long to appear) so please schedule it when you're not going to be using PT4 for a while.
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