Luck Bell Curve over all stakes

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Luck Bell Curve over all stakes

Postby flamingmoe » Thu Mar 28, 2013 3:30 am

Hi, when you want to watch your luck bell curve over many different stakes, it doesnt work. Would be great, if you can see the luck bell curve including different stakes of a period ;)
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Re: Luck Bell Curve over all stakes

Postby kraada » Thu Mar 28, 2013 8:21 am

It certainly should load when you have multiple stakes filtered to. What kinds of results are you seeing?
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Re: Luck Bell Curve over all stakes

Postby flamingmoe » Thu Mar 28, 2013 10:00 am

I played 4 different stakes this month; when i click to see the luck bell curve its just "loading...". If i choose 1 specific stake "NL10" for exemple.. it works fine.
I think the problem might be that i have playmoney stakes included. But i purged all the playmoney Handhistories out of PT4 database, but i can still select these stakes?! How can i remove them?
thanks for support!
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Re: Luck Bell Curve over all stakes

Postby kraada » Thu Mar 28, 2013 1:14 pm

If you've purged the hands that's all that should matter.

Please restart PT4 using the logging enabled link on your Start Menu, and let the graph load for a while with no filter (give it a good 5 minutes) then create a ticket using our support system with the log file - that will help us figure out what is going on here and whether there's something that we need to fix. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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