Database Stats not loading

[bigsquid]

In the PT4 database my Tournament stats won't display in the By Buy In or By Tournament tabs. The By Date and By Position tabs are working fine.

[kraada]

Try right clicking those reports and clicking Configure Report and clicking the Restore to Default button and that may fix things for you (you'd need to do it once for each of the two reports giving you trouble).

[bigsquid]

Nope. Unfortunately that didn't work. Any other ideas?

[kraada]

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. Once we have the log we'll be able to better figure out what is going on here for you.