Stats Floating

Questions and discussion about PokerTracker 4 for Windows

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Stats Floating

Postby rafajsp » Sat Apr 20, 2013 12:53 pm

Hi,

Stats stay floating around the table and get there until i mouse over.
When i mouse over they disappear, but its annoying and sometimes they get over bet/fold buttons.
These stats are from popups like and they are random. Sometimes player BB, other ATT etc.

Site: Stars
Game: 6-max
Type: Normal

Thanks.
rafajsp
 
Posts: 9
Joined: Fri Nov 02, 2012 4:30 pm

Re: Stats Floating

Postby kraada » Sat Apr 20, 2013 1:04 pm

That sounds strange. Could you please post a screenshot of what you're seeing? I'm not sure what you mean by "floating".
kraada
Moderator
 
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Re: Stats Floating

Postby rafajsp » Sat Apr 20, 2013 1:36 pm

kraada wrote:That sounds strange. Could you please post a screenshot of what you're seeing? I'm not sure what you mean by "floating".



Sure !
Also i forgot to mention that i am MAC user. Last version.

Thanks.
rafajsp
 
Posts: 9
Joined: Fri Nov 02, 2012 4:30 pm

Re: Stats Floating

Postby rafajsp » Sat Apr 20, 2013 1:43 pm

Uploaded 3 files.

These floating boxes stay over other apps also like Chome, VLC, itunes ... or any other if i (cmd+tab)
rafajsp
 
Posts: 9
Joined: Fri Nov 02, 2012 4:30 pm

Re: Stats Floating

Postby rafajsp » Sun Apr 21, 2013 5:31 am

Kraada,

Uploaded.
Attachments
Screen Shot 2013-04-20 at 2.29.42 PM.png
Screen Shot 2013-04-20 at 2.29.46 PM.png
rafajsp
 
Posts: 9
Joined: Fri Nov 02, 2012 4:30 pm

Re: Stats Floating

Postby kraada » Sun Apr 21, 2013 11:02 am

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
kraada
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Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


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