Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP?

Questions and discussion about PokerTracker 4 for Windows

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Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP?

Postby czglory » Mon Apr 22, 2013 11:36 am

Image

Im guessing this is a false positive but I wanted to check, thanks.
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Re: Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP

Postby kraada » Mon Apr 22, 2013 1:17 pm

The iPoker file should be 931K, and the Party file should be 984K. If they are those sizes they are false positives. Otherwise you can reinstall PT4 and get the proper versions put back in their place.
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Re: Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP

Postby czglory » Mon Apr 22, 2013 1:34 pm

they are 923 kb/ 978 KB, it is a fresh install of PT4 though, do I need to reinstall?
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Re: Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP

Postby kraada » Mon Apr 22, 2013 2:27 pm

Those are the numbers that I got when I was just checking. If you re-rerun the installer it can't possibly hurt, though so I'd say do it just to be on the safe side.
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Re: Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP

Postby czglory » Mon Apr 22, 2013 10:49 pm

I am more worried about this being a trojan than this effecting the perfromance of PT4, it is working totally fine I think, and reinstalling it would not be a problem; but I submitted the files to virustotal and 5/43 said it was this trojan.heur.lp, is this for sure a false positive? Thanks
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Re: Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP

Postby WhiteRider » Tue Apr 23, 2013 3:06 am

Those files work in a similar way to some viruses (but are not malicious) but as long as you downloaded the installer from this site this is a false positive.
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Re: Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP

Postby czglory » Tue Apr 23, 2013 10:01 pm

trying to uninstall/reinstall PT4 "to be safe" but I get an error when trying to uninstall PT4...

C:\Program Files (x86)\PokerTracker 4\uninstall.exe

"Windows cannot access the specifcified device, path, or file. you may not have the appropriate permissions to access the item."

This is running it as admin, rebooting didn't help..


what can I do?
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Re: Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP

Postby WhiteRider » Wed Apr 24, 2013 3:23 am

Are you logged in as the same Windows user as when you installed PT4?
Does that user have admin privileges?

What version of Windows do you have?
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Re: Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP

Postby czglory » Wed Apr 24, 2013 10:08 am

yeah I am logged in as the only user/have admin privileges/and I am on Windows 7 64 bit
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Re: Antivirus detects Gen:Trojan.Heur.LP.x in PT4 folder, FP

Postby kraada » Wed Apr 24, 2013 12:28 pm

Try just running the installer first and then re-running the uninstaller. The installer overwrites everything and so should get you a new uninstaller which you could then use.
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