Error popup

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Error popup

Postby ceca77 » Fri May 16, 2008 9:37 am

Hi, when i launch my PT3 build 1 it shows me a "Fatal hud error" popup wiht the seguent message:

An error occured during the communication process.
Exception : Access violation
Please restart PokerTracker.

When i click OK the program start, and it seems to work fine. HUD seems ok too.

What should i do?
ceca77
 
Posts: 2
Joined: Wed May 07, 2008 5:20 am

Re: Error popup

Postby Josh » Fri May 16, 2008 10:07 am

Does this happen often?
Josh
Site Admin
 
Posts: 6222
Joined: Sat Dec 08, 2007 6:03 pm

Re: Error popup

Postby ceca77 » Fri May 16, 2008 11:14 am

always
ceca77
 
Posts: 2
Joined: Wed May 07, 2008 5:20 am

Re: Error popup

Postby Josh » Fri May 16, 2008 5:27 pm

Please enable logging, reproduce the problem, then attach the PokerTracker.log file to a support ticket. Be sure to reference this thread.
Josh
Site Admin
 
Posts: 6222
Joined: Sat Dec 08, 2007 6:03 pm


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 35 guests

cron
highfalutin