Just Upgraded from PT3 to PT4 and it is very slow

[Wardy]

I am currently trialling PT4 after using PT3 for many years now. All the features look great but it is so painfully slow when trying to load up any stats/graphs etc. It is taking 15-20 minutes to generate stats/graphs and anything else really whereas PT3 would do these in <minute. Is there anyway of speeding up PT4? There's noway I will be able upgrade to PT4 if it is going to be this slow

[lockoutpoker]

I had the same issue. There's an option to tune the database server in Database > Database Management. After I did that, it was in fact much faster than PT3.

[kraada]

There are also a few tournament specific slowdowns at the moment that I believe should be fixed for our next release.

[Wardy]

What option is there in Database management to tune it? I only see rebuild cache and housekeeping (already auto housekeep when I import).

[kraada]

It's under Housekeeping -> Tune PostgreSQL Database.

[Wardy]

It's under Housekeeping -> Tune PostgreSQL Database.

Ahh thanks Kraada. Would yourself or anyone else know whether upgrading from 4GB --> 16GB RAM improve PT4 speed by much?

[kraada]

Making that kind of RAM upgrade will make your entire computer happier, PT4 included.

[Rucco]

Hi, maybe this is the wrong place to post but i had only 1 or 2 simple questions about upgrading from PT3 to PT4.

I bought PT3 on August 2011. Am I allowed to upgrade to PT4 for free? If so, should i uninstall PT3 before downloading + installing PT4?

And a final one, would i be able to switch back to PT3 (for whatever reason) after i enter my code on PT4?

Thanks in advance

[kraada]

I think the cutoff was in June 2011 so I think you're good to go. Add the equivalent PT4 version to your cart on our purchase page and you'll see your discount applied - assuming you are eligible for a free version, you'll see a price of $0.00 so you just need to go through the process to get your code.

Your PT3 code still never expires, and PT3 can still be used on your system alongside PT4.

[Wardy]

Making that kind of RAM upgrade will make your entire computer happier, PT4 included.

Think I may give that a shot. I've tuned DB in housekeeping but just getting session stats up is taking upwards of 20 minutes and I have my DB filtered to 300k hands. PT3 would take maybe a minute or two max handling the same task why is it so much slower on PT4?