Just Upgraded from PT3 to PT4 and it is very slow

Questions and discussion about PokerTracker 4 for Windows

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Re: Just Upgraded from PT3 to PT4 and it is very slow

Postby caracorules » Sun May 12, 2013 9:45 am

Ok thanks.

How about the reports speed? Anyway to improve this???/
takes more than 10min to run a all player report
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Re: Just Upgraded from PT3 to PT4 and it is very slow

Postby caracorules » Sun May 12, 2013 10:11 am

Actually it tooks 5 min.

Here are the logs.
Attachments
PokerTrackerLogs.zip
(5.66 KiB) Downloaded 91 times
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Re: Just Upgraded from PT3 to PT4 and it is very slow

Postby WhiteRider » Sun May 12, 2013 1:30 pm

You appear to have both PostgreSQL 9.1 and 9.2 installed. Neither of these versions are supported - they have problems which are known to cause corruption in your database. You should revert to PostgreSQL 9.0.

If you still have problems please attach your new log file to a Support Ticket so that we can pass them on to the development team if needed. We cannot go into as much detail with you as we may need to via the forums.
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Re: Just Upgraded from PT3 to PT4 and it is very slow

Postby caracorules » Sun May 12, 2013 1:40 pm

how should I revert to postgre 9.0 ??
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Re: Just Upgraded from PT3 to PT4 and it is very slow

Postby WhiteRider » Sun May 12, 2013 1:46 pm

You can install 9.0 from the PostgreSQL download page, as you did for your other PostgreSQL versions.
If you pick a different port number during the installation you can run it alongside your existing versions, but you should only use 9.0 with PokerTracker.
Once you've installed 9.0 create a new database using the port you specified during the installation, and re-import your hands.
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Re: Just Upgraded from PT3 to PT4 and it is very slow

Postby caracorules » Mon May 13, 2013 8:44 am

just an update. Installed postfresql 9.0 removed 9.1. Importes my played hands and some of the observed hands.
it is faster now that de database is much smaller, importingat 90h/s and reports in 30s.
will give another update by the end of the week when the database will be bigger
tks for the support
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Re: Just Upgraded from PT3 to PT4 and it is very slow

Postby lockoutpoker » Mon May 13, 2013 10:31 am

What version of PostgreSQL do you recommend? I am using v8.3.9 and after tuning the database, reports run fine if not faster than in PT3. Are there any benefits to moving to 9.0?
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Re: Just Upgraded from PT3 to PT4 and it is very slow

Postby kraada » Mon May 13, 2013 4:00 pm

9.0 has some slight speed improvements - if you're on a 32 bit machine they won't be that noticeable for you. A 64 bit machine with more than 4G of RAM will see a bigger benefit from the 64 bit version of 9.0, though exactly how much depends on your exact specs and the size of your database. Whether it's worth the hassle of course depends upon your usage patterns -- but if you do decide to go for it, backup your database before doing anything. Then you can just uninstall 8.3, install 9.0 and restore from backup and everything should be all set (though of course writing the data can take a while depending on the speed of your drive and the size of your database).
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