Popup not working

[waki]

currently testing the hud, and the popup stats dissapeared

stats config window:
player stats:
-group: player stats
-type: normal
-show: everyone
-popup: default popup

default popup:
-group: default popup
-type: grid
-show: popup use only

[Josh]

That means the query for the popups hasn't completed yet. How long after the stats appeared on the table did you click for the popup?

[waki]

That means the query for the popups hasn't completed yet. How long after the stats appeared on the table did you click for the popup?

at the start, but i have a player with 10k hands, so dunno what the problem is

[waki]

ok im playin for 20-30 mins now and still nothing

[Josh]

Please enable logging, reproduce the problem, then attach the PokerTracker.log file to a support ticket. Be sure to reference this thread.