No notes on zoom table

Discuss and learn how to use TableTracker for table selection and NoteTracker for taking automated notes.

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No notes on zoom table

Postby Barlin63 » Wed May 29, 2013 2:14 pm

Maybe I have missed something but PT4 is not taking notes on 0,02 NL Fast tables (Pokerstars) I have about 4000 hands but no notes at all.
Any suggestions?

The report "Players With Any Notes" gives me 607 players with notes but they don't appear in the edit player notes window.
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Re: No notes on zoom table

Postby kraada » Wed May 29, 2013 3:54 pm

Are you talking about manually entered notes, or NoteTracker taken notes?
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Re: No notes on zoom table

Postby Barlin63 » Thu May 30, 2013 7:02 am

I can see the automated notes in the re-player and at the tables but I cannot see the automated notes if I select a player via any report whatsoever. My own notes are listed!
I already regenerated all notes!
Please see pictures of the same player via different selections:

In the re-player:
Image


Via report Hero vs Villain
Image
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Re: No notes on zoom table

Postby kraada » Thu May 30, 2013 8:03 am

Notes cannot be displayed from right clicking on players in reports because the notes are tied to game and bet types. That said, I agree that we can communicate this better and have done what I can internally to improve this display.
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Re: No notes on zoom table

Postby Barlin63 » Thu May 30, 2013 6:00 pm

kraada wrote:Notes cannot be displayed from right clicking on players in reports because the notes are tied to game and bet types. That said, I agree that we can communicate this better and have done what I can internally to improve this display.


Fair enough and indeed a bit confusing. Maybe another kind of window that omits the lower part (or a message in the lower part.
Thanks for looking into this.
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Re: No notes on zoom table

Postby trznk » Wed May 21, 2014 12:17 pm

I have a related question: how do you guys go about taking notes on players at zoom tables? I mean, the hand is over, you get moved to another table with other players. Showing the last hand through the poker software doesn't help because the HUD does not show up there.

A little advice please.

Thanks!
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Re: No notes on zoom table

Postby kraada » Wed May 21, 2014 3:16 pm

Use the Hand History Viewer which is accessible via the Flag menu and you can scroll through recent hands and take notes there.
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Re: No notes on zoom table

Postby trznk » Thu May 22, 2014 2:48 pm

thanks for the advice!:) i am familiar with that but i still can't figure out how to take notes on a player there...
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Re: No notes on zoom table

Postby kraada » Thu May 22, 2014 3:43 pm

You can make tags via the top right button in the HHV, but you're right there's no button to take notes at this point. That is in our list to add though and if you'd like automated notification when it's available, create a support ticket and request to be linked to Bug #3323.
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Re: No notes on zoom table

Postby trznk » Thu May 22, 2014 7:03 pm

that was my dilemma!:)

Thanks a lot!
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