Table tracker no abre las mesas

Discuss and learn how to use TableTracker for table selection and NoteTracker for taking automated notes.

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Table tracker no abre las mesas

Postby kraada » Fri Jul 05, 2013 2:27 pm

Everyone using PokerStars was affected, but the file in question is automatically updated when PT4 starts -- you don't need to update PT4 to make use of it.
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Re: Table tracker no abre las mesas

Postby zequi1998 » Fri Jul 05, 2013 4:08 pm

kraada wrote:Everyone using PokerStars was affected, but the file in question is automatically updated when PT4 starts -- you don't need to update PT4 to make use of it.


Well, is not working for me. The others PS users solved the problem with this automatically update?
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Re: Table tracker no abre las mesas

Postby kraada » Fri Jul 05, 2013 5:01 pm

I just checked myself and though I saw the file download I'm not seeing it work either; I'll ask and see what I can find out for you.
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Re: Table tracker no abre las mesas

Postby zequi1998 » Fri Jul 05, 2013 5:19 pm

kraada wrote:I just checked myself and though I saw the file download I'm not seeing it work either; I'll ask and see what I can find out for you.


thanks kraada, I`ll wait for news
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Re: Table tracker no abre las mesas

Postby WhiteRider » Sat Jul 06, 2013 5:10 am

It's working for me with the automatic update.

Please make sure that the PokerStars software is not running when you restart PT4 so that the files can be updated correctly.
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Re: Table tracker no abre las mesas

Postby zequi1998 » Sat Jul 06, 2013 11:14 am

WhiteRider wrote:It's working for me with the automatic update.

Please make sure that the PokerStars software is not running when you restart PT4 so that the files can be updated correctly.


Maybe I`m stupid because is not working, I dont understand how is it possible.



this is what I do, please tell me if I`m making a mistake.

Open Poker tracker

Open table tracker

Click on "search"

Click on "Launch site"

Log in on Poker Stars

Right click on a table in the table tracker list and then "open table"

nothing happens...

double click does not work either.


That what I use to do and it was fine, now nothing happens.
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Re: Table tracker no abre las mesas

Postby WhiteRider » Sat Jul 06, 2013 2:05 pm

Yes, that should be all you need to do. Please open a Support Ticket and report your problem so that we can check your log and find out what is going on for you.
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Re: Table tracker no abre las mesas

Postby zequi1998 » Sat Jul 06, 2013 4:50 pm

WhiteRider wrote:Yes, that should be all you need to do. Please open a Support Ticket and report your problem so that we can check your log and find out what is going on for you.



done, thanks for your answer. I hope to find a sollution soon because it my first month with the subscription and I cant use it.
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Re: Table tracker no abre las mesas

Postby zequi1998 » Sun Jul 14, 2013 11:26 am

zequi1998 wrote:
WhiteRider wrote:Yes, that should be all you need to do. Please open a Support Ticket and report your problem so that we can check your log and find out what is going on for you.



done, thanks for your answer. I hope to find a sollution soon because it my first month with the subscription and I cant use it.




fixed, thanks for your time, best regards
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