Stat don't appears when creating a hud profile

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Stat don't appears when creating a hud profile

Postby gromenauer4096 » Fri Jul 12, 2013 7:28 pm

I've been creating a new stat, it's ok, but when I try to add it into a hud profile, the new stat doesn't appears in the stats list.
Is necessary some kind of action after creating the stat ???
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Re: Stat don't appears when creating a hud profile

Postby PeteX » Sat Jul 13, 2013 4:39 am

When you are creating the new stat, have you pressed "Apply" or "Ok" on the stats editor before trying to add it to the HUD? You must do either of those before it will appear in the selection list on the HUD editor.
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Re: Stat don't appears when creating a hud profile

Postby gromenauer4096 » Sat Jul 13, 2013 5:32 am

PeteX wrote:When you are creating the new stat, have you pressed "Apply" or "Ok" on the stats editor before trying to add it to the HUD? You must do either of those before it will appear in the selection list on the HUD editor.


Yes, I have save the stat and apply and ok but it doesn't appear to introduce in the hud :(
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Re: Stat don't appears when creating a hud profile

Postby PeteX » Sat Jul 13, 2013 5:48 am

Have you made custom columns? In those columns, have you checked the "Group By"-selection? If yes, that's one thing that's preventing the stat to be used in a HUD.

Let me clarify: By not introduncing to HUD, you mean that when you are trying to add a new stat to the HUD, your custom stat won't appear in the selection dialog from which the stats are selected?
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Re: Stat don't appears when creating a hud profile

Postby PeteX » Sat Jul 13, 2013 5:57 am

One more thing: Are you able to use your custom stat in a report?
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Re: Stat don't appears when creating a hud profile

Postby PeteX » Sat Jul 13, 2013 6:02 am

And your stat is property type for the hud, i.e. cast stat for cash hud and tourney stat for tourney hud?
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Re: Stat don't appears when creating a hud profile

Postby gromenauer4096 » Sat Jul 13, 2013 6:46 am

I have checked all these suggestions and everything is ok. It should appears but it doesn't. May I send you my stat to you to check it?
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Re: Stat don't appears when creating a hud profile

Postby kraada » Sat Jul 13, 2013 7:59 am

Does your stat use the Group By checkbox? If so it will not be allowed in the HUD.

Otherwise, please tell us more about this stat - it's the only way we'll be able to give you better advice.
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Re: Stat don't appears when creating a hud profile

Postby gromenauer4096 » Sat Jul 13, 2013 8:02 am

kraada wrote:Does your stat use the Group By checkbox? If so it will not be allowed in the HUD.

Otherwise, please tell us more about this stat - it's the only way we'll be able to give you better advice.


CHeckbox "Group by" isn't checked. It's a tournament stat which reads the number of players left, the M and the blinds level and display a text with the recommended push range.
May I send it to you to review it?
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Re: Stat don't appears when creating a hud profile

Postby kraada » Sat Jul 13, 2013 9:41 am

Sure, send it via our support system and I'll take a look.
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