Again "unable to connect to this database."

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Re: Again "unable to connect to this database."

Postby trampalas » Tue Jul 23, 2013 9:47 am

yes but when i installed it at the end says that it didnt installed well ,but i dont know why... what i must do?
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Re: Again "unable to connect to this database."

Postby kraada » Tue Jul 23, 2013 9:57 am

What operating system are you running?
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Re: Again "unable to connect to this database."

Postby trampalas » Tue Jul 23, 2013 10:01 am

i have windows xp . listen i show a solution which is described before which says to create a user but i cant do that at my windows. tell me some type of solution to try. u know something?
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Re: Again "unable to connect to this database."

Postby trampalas » Tue Jul 23, 2013 10:08 am

u have a skype to talk for my problem?? add me george.mantikas2
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Re: Again "unable to connect to this database."

Postby kraada » Tue Jul 23, 2013 10:16 am

I'm sorry but we cannot provide Skype support.

Please create a support ticket and one of our technicians will work with you to get things working again for you.
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Re: Again "unable to connect to this database."

Postby trampalas » Tue Jul 23, 2013 10:32 am

plzzz help me! i want to try the trial!
trampalas
 
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Re: Again "unable to connect to this database."

Postby kraada » Tue Jul 23, 2013 10:53 am

I'm sorry but we do not provide Skype support. Please create the ticket and one of our technicians will be in touch with you shortly and we will help you get everything working properly.

One note though: If you're starting with a trial, you will need to use PT4 and not PT3. PT3 is no longer for sale.
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Re: Again "unable to connect to this database."

Postby trampalas » Tue Jul 23, 2013 11:55 pm

man my problem is that i cant connect. it says unable to connect to this database... is there a problem with the password or i must create a user , then an administrator etc. like the solution of a man says . How can i buy your thing if the trial cant even open to my laptop!
trampalas
 
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Re: Again "unable to connect to this database."

Postby kraada » Wed Jul 24, 2013 7:27 am

That can happen when PostgreSQL is not installed - the databases are all hosted locally, and PostgreSQL needs to be installed and functioning.

Please create that support ticket and one of our technicians will help you get everything installed properly.
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Re: Again "unable to connect to this database."

Postby trampalas » Wed Jul 24, 2013 9:32 am

how i create that support ticket ??
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