PS HH Importing from file

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: PS HH Importing from file

Postby BannedOak » Wed Aug 07, 2013 4:45 pm

kraada wrote:We do not have any known issues with the Import from Email options like you are describing; those issues only occur when manually copying and pasting into a text file from the email contents.

If these problems are happening to you with the Import from Email button, please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. Then we will be able to investigate what we can do to to improve this area of functionality.


I'll definitely do that. Thanks for the suggestion.
BannedOak
 
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