Syncing HH - 2 Computers

General discussion of PokerTracker 3.

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Re: Syncing HH - 2 Computers

Postby azabs000 » Wed Aug 28, 2013 11:48 pm

I checked that and its not blocking anything of pt4
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Re: Syncing HH - 2 Computers

Postby kraada » Thu Aug 29, 2013 8:14 am

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder. Once we have it we can see in more detail where the problem lies.
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Re: Syncing HH - 2 Computers

Postby azabs000 » Sat Aug 31, 2013 5:11 am

I tried that and it still didn't work ill make sure i email in regarding this issue. For some reason its fine on my laptop pt4 account though.

Anyway, apologise for this but im still having trouble putting all HH into the same pt4 account.
Can i just go through a step to step procedure. Do i need to make my pokerstars account hand history all save in this now new folder that i have created on my google drive account? And how do i do a manual import of my hand history?

Im just scared incase i screw it up and lose all my HH...
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Re: Syncing HH - 2 Computers

Postby WhiteRider » Sat Aug 31, 2013 11:06 am

Your PokerStars configuration stays the same.
What you need to do is configure 'Move Processed Files To' in PokerTracker to move the files to your Google Drive once it has imported them.
Then on your other computer use Get Hands From Disk to import from the Google Drive folder.
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