Carbon/Merge HH not loading!

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Carbon/Merge HH not loading!

Postby zubs1aa » Tue Oct 15, 2013 10:43 am

Carbon updated their SW this morning and now I'm getting no hands loaded and no hud.
HH file attached. pls fix asap! :)

Edit FYI I'm running v4.09.01 which worked fine until this morning.
Attachments
$33 Coupon - [3 Seats Gtd, Turbo] (73191185-1).rar
(2.45 KiB) Downloaded 175 times
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Re: Carbon/Merge HH not loading!

Postby zubs1aa » Tue Oct 15, 2013 11:15 am

submitted ticket 144340
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Re: Carbon/Merge HH not loading!

Postby Lowerbound » Tue Oct 15, 2013 12:56 pm

Looks like the removed the "data" field from the xml HH, which included the buy-in information. gg murj
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Re: Carbon/Merge HH not loading!

Postby zubs1aa » Tue Oct 15, 2013 1:09 pm

all the Hand data is there though, so no reason the hud shouldn't work.
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Re: Carbon/Merge HH not loading!

Postby kraada » Tue Oct 15, 2013 1:35 pm

I'll notify the appropriate people about this and we'll get this fixed.
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Re: Carbon/Merge HH not loading!

Postby gruevlock24 » Tue Oct 15, 2013 1:36 pm

Hud not working since new upate this morning.
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Re: Carbon/Merge HH not loading!

Postby uglytuna » Tue Oct 15, 2013 2:32 pm

Same here....

Irony, I created a new HUD to test and its not working on Merge

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Re: Carbon/Merge HH not loading!

Postby Arizona Willie » Tue Oct 15, 2013 2:45 pm

Played cash game on Carbon this morning and all was fine.
Played in tournament after that and no HUD and no hands showing in PT4 at all under the tournament tab.
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Re: Carbon/Merge HH not loading!

Postby thename1000 » Tue Oct 15, 2013 3:11 pm

+1 No hud on sngs.

Please fix asap :)
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Re: Carbon/Merge HH not loading!

Postby kraada » Tue Oct 15, 2013 3:30 pm

It looks like they removed some important information from their hand history files. We're looking into it and we'll do what we can.
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