PT4 causing stutter/lag

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PT4 causing stutter/lag

Postby Deoxyribo » Sat Sep 07, 2013 5:05 pm

Hi,
My stars/tilt have been stuttering and lagging a bit while playing with my PT4 running. Im not sure if its just my computer because it has been acting up a bit but it is smooth if just stars/tilt is running and stuttering when i open PT4.
please help, lmk if you need any info about my comp
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Re: PT4 causing stutter/lag

Postby Deoxyribo » Sat Sep 07, 2013 5:08 pm

also, i just updated PT4 so it should be latest version
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Re: PT4 causing stutter/lag

Postby kraada » Sun Sep 08, 2013 11:56 am

How large is your database (it says in Database -> Database Management)?
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Re: PT4 causing stutter/lag

Postby Deoxyribo » Sun Sep 08, 2013 12:33 pm

2658 MB
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Re: PT4 causing stutter/lag

Postby kraada » Sun Sep 08, 2013 1:18 pm

That shouldn't be so large as to be causing problems. Please try running Housekeeping -> Rebuild Cache and let me know if you still have trouble afterwards. Note that this can take a while so be prepared for it to take up to an hour or two based on your database size.
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Re: PT4 causing stutter/lag

Postby payforview » Mon Oct 14, 2013 10:51 am

Hi, I'm trying the trial version of pt4 for mac with pokerstars.it and I have the same problem: after about 1h ps stars to lag and is impossible to play. Need restart the osx to work well, but after 1h I have the same problem again. The database is new, first time that I run pt4.
Please help me I love this program, I want to buy it for 1 reason: I can play on mac and no more on win.
Thank you
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Re: PT4 causing stutter/lag

Postby kraada » Mon Oct 14, 2013 12:53 pm

That definitely shouldn't be happening regularly. Are you on our latest version of PT4 (4.10.2)?
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Re: PT4 causing stutter/lag

Postby oliolion » Tue Oct 15, 2013 11:54 pm

Hi same problem here, I am using the free trial v4.10.2 and everything runs smoothly but about 2 hours into my session everything will lag terribly and I have to restart my new Macbook to fix it. My database is 3833mb and I had 15 tables going. This has happened everyday since I started the trial 4 days ago.
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Re: PT4 causing stutter/lag

Postby kraada » Wed Oct 16, 2013 10:14 am

I expect to see 4.10.4 out within the next day or two - please upgrade once it comes out and let me know if you experience troubles in that version.
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Re: PT4 causing stutter/lag

Postby payforview » Wed Oct 16, 2013 10:00 pm

kraada wrote:I expect to see 4.10.4 out within the next day or two - please upgrade once it comes out and let me know if you experience troubles in that version.


It seems that now it works perfectly with the upgrade!!! Yeah
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