Carbon/Merge HH not loading!

Questions and discussion about PokerTracker 4 for Windows

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Re: Carbon/Merge HH not loading!

Postby zubs1aa » Thu Oct 17, 2013 10:43 am

tansut wrote:
I'm using Holdem Indicator as HUD. At first Holdem Indicator stopped working as PT4 and PT3 did. However, H. Indicator immediately released a patch and not it's working again with Merge. Therefore, I think that the problem is with PT not Merge.


Doubt it. HEM isn't working for tourney hands either.
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Re: Carbon/Merge HH not loading!

Postby tansut » Thu Oct 17, 2013 4:37 pm

zubs1aa wrote:
tansut wrote:
I'm using Holdem Indicator as HUD. At first Holdem Indicator stopped working as PT4 and PT3 did. However, H. Indicator immediately released a patch and not it's working again with Merge. Therefore, I think that the problem is with PT not Merge.


Doubt it. HEM isn't working for tourney hands either.



HEM is working perfectly for me. As I said it didn't work at first. Then HEM released an update and in the explanations it said it was an update for Carbong/Ace sites. After I applied it, it started to work as normal. It's still working. I have HUD in tournaments.
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Re: Carbon/Merge HH not loading!

Postby zubs1aa » Thu Oct 17, 2013 5:38 pm

tansut wrote:


HEM is working perfectly for me. As I said it didn't work at first. Then HEM released an update and in the explanations it said it was an update for Carbong/Ace sites. After I applied it, it started to work as normal. It's still working. I have HUD in tournaments.


HEM is the abbreviation for Holdem Manager, not Holdem indicator. Holdem Manager isn't working for tournaments per posts in other forums.
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Re: Carbon/Merge HH not loading!

Postby CarJamPark » Thu Oct 17, 2013 6:21 pm

Same problem here. Was using PT3 Sunday, Monday tourneys weren't working and I decided it was time to upgrade to 4 and still having same problems as everyone else. Really hope it is resolved quickly. Thank you pokertracker support for your help and diligence in the matter.
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Re: Carbon/Merge HH not loading!

Postby WhiteRider » Fri Oct 18, 2013 2:50 am

Please read this post earlier in this thread. As I understand it Merge have acknowledged that they have accidentally removed some information from this histories which trackers need - it may be that some other applications which use the histories don't need all of the information which PT4 (and HM) do, and may still have enough data to function.
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Re: Carbon/Merge HH not loading!

Postby WhiteRider » Fri Oct 18, 2013 3:02 am

In fact, I just found out that Merge have released an update which fixes this bug on their end! :)
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Re: Carbon/Merge HH not loading!

Postby dawgrounder » Fri Oct 18, 2013 12:36 pm

Where'd you get that from? According to Merge this morning, they are still working on it.
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Re: Carbon/Merge HH not loading!

Postby kraada » Fri Oct 18, 2013 12:42 pm

WhiteRider tested the new release which was pushed a few hours ago. It may take a little longer depending on your skin but as soon as it updates for you things will work again.
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Re: Carbon/Merge HH not loading!

Postby zubs1aa » Fri Oct 18, 2013 7:12 pm

Working good for me
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