HUD bug in Zoom

[chael sonnen]

So I started using the trial yesterday.
When I launch PT, it says this this version isn't fully supposed, so you may have problems with it.

When playing zoom, the stats will constantly change.
One hand, I'll have a 3.7k sample on myself for instance, and in the next hand I'll have 8. It keeps changing.

[WhiteRider]

If you're just starting out with PokerTracker you should go straight to PT4 (this is the PT3 section - if you're using PT4 please let us know so we can move your thread).

PT4 Download Page

The Zoom Hud works in the trial just as it does in the registered version, so I'm not sure what message you're referring to?
If you're seeing this in PT4 it sounds like you may have something misconfigured - please read the PokerStars Configuration Guide to make sure that you have everything set up correctly - note especially the sections on the Zoom Hud and preferred seating.

[chael sonnen]

The stats keep changing. So for example player two is 22/17 over 3.7k hands, but in the next hand, player 4 has those stats (not the same player obviously).
My stats keep changing like that also.

It does work probably at regular tables.

[WhiteRider]

That sounds like you probably don't have preferred seating configured correctly, although it could be that your screenname isn't being recognized as the hero for some reason. Do you have the PokerStars software installed in English? You need to for full PokerTracker functionality.

[chael sonnen]

That sounds like you probably don't have preferred seating configured correctly, although it could be that your screenname isn't being recognized as the hero for some reason. Do you have the PokerStars software installed in English? You need to for full PokerTracker functionality.

Still having the same problem.
When you sit at the bottom seat in a 6-max Zoom table, what seat number do you have?
I enabled the Zoom HUD, btw.

[kraada]

Bottom right is 3, bottom left is 4.

[chael sonnen]

Bottom right is 3, bottom left is 4.

I don't have a bottom right or left. Just my seat at the bottom
0
0 0
0 0
0

Like this.

I've already filled out both numbers, and neither worked.
Still mixing up the stats.

[WhiteRider]

Please confirm whether you're using PT3 or PT4?

That looks like you're using a different Stars table theme, but in that case I'd expect the bottom centre seat to be seat 4.

Are your own stats always shown in the same wrong seat, or are they in a different seat every hand?
Are your own stats showing for the current session only or showing your lifetime stats?

[chael sonnen]

Please confirm whether you're using PT3 or PT4?

That looks like you're using a different Stars table theme, but in that case I'd expect the bottom centre seat to be seat 4.

Are your own stats always shown in the same wrong seat, or are they in a different seat every hand?
Are your own stats showing for the current session only or showing your lifetime stats?

Using PT4.
The stats keep randomly changing between seats, so they are correct once every orbit.
Lifetime stats.

The support guys emailed me that I need to have PS installed in English.

[kraada]

You do need to have PokerStars set to play in English; you can change this under the Languages menu option. Also please make sure you have preferred seating set up properly - see here for details. In particular, make sure you have auto center's settings right.