Own stats are not showing up on HUD on Stars

[phexac]

On some tables, my stats show up like normal, but on others they do not. Is this a known issue?

[prajna]

Do they show up at all? How many tables are you playing at the same time?

~ Thomas
[Pokertracker support]

[richl4200]

I've been having the same problem on stars. I've been playing 6 tables and own player stats are there initially but soonafter
that they disappear

[prajna]

Create a support ticket on this and attach your log file so we can get a better idea of why this is happening. Your log file is located in c:\Program Files\Poker Tracker 3\pokertracker.log

Support tickets can be generated here: https://www.pokertracker.com/support/


~ Thomas
[Pokertracker support]

[FinnOz]

I get the same problem on PartyPoker, only playing 4 tables. Own HUD stats disappear on one or two tables. They sometimes come back by themselves. A click on the PT icon and Reset brings them back every time, but they disappear again in 1 or 2 hands.

[feint06]

This is a known bug: viewtopic.php?f=16&t=5103&st=0&sk=t&sd=a

Hopefully fixed in the next update.

[boxman8]

me2
these stats dont work on Ipoker either.. also the popup stats are only working some times, most of the time all the popups are all black (no info) other times I can see full info (very seldom)