postgres

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postgres

Postby alfonsow » Wed Nov 13, 2013 7:09 am

hello !
UC too much when I run under Windows 8 pokertracker 3
pokertracker run but does not import the hands and the HUD does not work.
UC takes between 50 and 80% CPU
what is the solution please ?
excuse my english, i'm french
alfonsow
 
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Re: postgres

Postby kraada » Wed Nov 13, 2013 8:10 am

I'm not exactly certain what is going on here for you. Is PostgreSQL installed on the machine and running successfully?
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Re: postgres

Postby alfonsow » Wed Nov 13, 2013 10:28 am

yes running successfully 1 month and the last days, it not imported hands (just 5000 hands) and the HUD don't run
UC problem when i click on "begin import"
alfonsow
 
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Re: postgres

Postby kraada » Wed Nov 13, 2013 10:32 am

Please restart PT3 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file in the C:\Program Files (x86)\PokerTracker 3\ folder - the file we need is the text file called PokerTracker that is in that folder.
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Re: postgres

Postby alfonsow » Wed Nov 13, 2013 10:57 am

i have reported the file but not sure it's the good one C:\Program Files (x86)\PokerTracker 3\logs\"last auto import"

i have no file called pokertracker in log folder
alfonsow
 
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Re: postgres

Postby kraada » Wed Nov 13, 2013 11:59 am

It's not in the log folder, it's in the main folder.
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Re: postgres

Postby alfonsow » Wed Nov 13, 2013 12:17 pm

ok i think it's good

i send

thanks ;)
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