PT4 crashes constantly when shutting down/quitting

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PT4 crashes constantly when shutting down/quitting

Postby poochie » Wed Nov 13, 2013 3:20 pm

Hello,
i have this problem since the release of Pokertracker 4.
Everytime i quit pokertracker or shut my mac down while PT is running the program crashes and the next time i launch it i can send a bug report.
Is there some fix to solve this problem, i keep sending the bug report but nothing changed with every new release?
I am using a Mac Book Air 2011, running OSX Mavericks. Postgresql 9.0.

Best,
Johannes
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Re: PT4 crashes constantly when shutting down/quitting

Postby WhiteRider » Thu Nov 14, 2013 4:07 am

If you haven't already, please do send a crash report - these go directly to the development team for investigation and they find them very useful. (If it crashes repeatedly in the same situation you don't need to keep sending reports.)
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Re: PT4 crashes constantly when shutting down/quitting

Postby kraada » Mon Nov 18, 2013 8:42 am

Also if you create a support ticket our technicians can look up whether your crashes are attached to a known issue and what the status of that issue is and let you know if we need more information or not.
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