HUD problems on Mavericks / PokerStars

[joaoleao]

Hi

HUD is not showing properly on PokerStars tables:
On some tables the HUD doesn’t update and all the stats display - - -, except for hero stats.

When multi-tabling (I tried with 2 and 3 tables at the same time), table #1 looked ok; on table #2 the HUD looked to be ok but some player’s stats just didn’t update; on table #3 just only hero’s stats get updated.
I restarted the HUD several times. Also closed the non-updating tables and opened new ones, but the problem persisted.

I know this was an issue when Mavericks was released but I thought it was already solved.
I’m using the latest version of PT4.

Thanks for your help.

EDIT:
Just tested 2 tables on Full Tilt and the HUD behaves the same way: table #1 is ok; table #2 has no stats on all palyers except Hero.

[WhiteRider]

Please open a Support Ticket and report your problem so that we can see what is going on - the Hud should be working normally on Mavericks in v4.10.6.

[joaoleao]

Update:
I contacted technical support and the HUD problems were caused by a corrupted database.
Thanks.

[kraada]

Thanks for following up, I'm glad to hear you got things working again.