HUD doesn't appear (ZOOM)

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Re: HUD doesn't appear (ZOOM)

Postby WhiteRider » Wed Dec 04, 2013 11:29 am

If you want to receive a notification when the fix is released for PT3 please open a Support Ticket.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: HUD doesn't appear (ZOOM)

Postby black winter day » Sun Dec 08, 2013 7:54 am

Guys, i realise that you want everybody to buy PT4 and eventually i will, but right now i am still working with PT3 and it's a product that i bought thinking i will get lifetime support (obviously, not for 20 years, but the program is still used by many as apparent by the number of requests in this thread to fix the issue).

Usually, the fix was released fast, right now it's been 5 days since we have no HUD at Zoom tables. Can you please speed up the process? I realise that pt3 users arent top priority anymore, but we still paid full price for the program and we still want support for it.

Thanks.
black winter day
 
Posts: 144
Joined: Sun Feb 10, 2008 7:56 pm

Re: HUD doesn't appear (ZOOM)

Postby kraada » Sun Dec 08, 2013 10:10 am

There will be an update but I can't confirm yet when it will be. Do you have a ticket in for this? That will make certain you get notified as soon as the release is available.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: HUD doesn't appear (ZOOM)

Postby black winter day » Sun Dec 08, 2013 10:26 am

Yes, i have opened a ticket. Waiting, really tough to play without a HUD...
black winter day
 
Posts: 144
Joined: Sun Feb 10, 2008 7:56 pm

Re: HUD doesn't appear (ZOOM)

Postby Mjinl » Tue Dec 10, 2013 7:36 am

Same problem here, zoom hud doesnt work anymore after last update frome stars..
Mjinl
 
Posts: 1
Joined: Tue Oct 06, 2009 10:05 am

Re: HUD doesn't appear (ZOOM)

Postby kraada » Tue Dec 10, 2013 9:11 am

Then please open a ticket as well.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: HUD doesn't appear (ZOOM)

Postby progame » Thu Dec 12, 2013 3:17 pm

delMartinez wrote:It stoped working after latest ps software update. Does anyone have the same problem?
I really hope it is not going to be as it was last spring when HUD crashes after every update so pt3 was basically useless.


Not working HUD ZOOM after last update
progame
 
Posts: 2
Joined: Mon May 03, 2010 8:33 pm

Re: HUD doesn't appear (ZOOM)

Postby kraada » Thu Dec 12, 2013 4:31 pm

kraada wrote:There will be an update but I can't confirm yet when it will be. Do you have a ticket in for this? That will make certain you get notified as soon as the release is available.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: HUD doesn't appear (ZOOM)

Postby Tosty » Fri Dec 13, 2013 2:09 am

Me too, no Hud for zoom tables :(
Tosty
 
Posts: 3
Joined: Sat Oct 18, 2008 2:53 pm

Re: HUD doesn't appear (ZOOM)

Postby kevinmasefield » Sat Dec 14, 2013 7:45 am

Why do you guys always ask us to open a ticket when THE problem is always THE Same.... Update pokerstars ... Hud down. It has happend at least 5 times before. Stop stalling us... Its pathetic
kevinmasefield
 
Posts: 16
Joined: Sun Sep 06, 2009 5:51 am

PreviousNext

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 19 guests

cron
highfalutin