Winning Poker Network - Some Tournaments Do Not Import

[uconnrounder]

I've noticed that some of my BlackChipPoker (Winning Poker Network) HU Super Turbo Sngs do not import. I finished a short session with auto import running (I won three $6.18 HU sngs, lost three $6.18 HU sngs, and won a $12.25 HU sng), and when I went to check my results, 4 of them never loaded. Attempting a manual import of those tournaments results in PT3 citing "Unrecognized file format", but from what I can tell, the HHs are the same as any other HH. I'm not sure that it matters, but the the tourneys that did not import were the ones that I won. Any advice?

Please let me know if you need the .txt files, and I will be happy to attach them to a support ticket.

Thanks!

[WhiteRider]

The new .txt files are known to sometimes have errors. Try importing the .dhh and .phh files instead - they are the main hand history files.
If those don't import either please compress them and attach them to a Support Ticket.

[uconnrounder]

That seems to work. Thanks!