Change timezone?

[keep_it_riel]

Hello,
I just set up PokerTracker4 for 888poker on Mac OS X. I noticed that played hands get a wrong time. They are all marked 4 hours ahead of my time zone. I cannot find anyway to change this either in the 888poker client or in Pokertracker.
Is there any way to correct this and make sure future hands are imported with the time for my time zone?
Thanks!

[WhiteRider]

Times should be adjusted automatically as long as your computer is set to the correct timezone (and not just the correct time).
If they are not; please attach one of your hand history files to a Support Ticket and tell us what timezone you're in and what the local time was when you played the hands.

[zolih]

Hi!

A have the same problem .
Ipoker HH's and my PC's timezone are the same (gmt+1), however pt4 shows completly different.

[kraada]

Then please send us the hands as WhiteRider said and we'll look into it for you.

[WhiteRider]

iPoker do not specify the timezone in their hand histories so you need to tell PT4 what skin you play at by going to Configure > Sites & Import Options > iPoker and selecting your skin (or a skin with the appropriate timezone).

[Okradon]

I have the same problem on 888. Has this been addressed?

[kraada]

888 time zones should be working properly; please send us a ticket as WhiteRider suggests above and we'll look into this further for you.

[TulasMoreno]

i have the same problem? does anybody has fixed it? please tell me how!

[kraada]

On 888 or iPoker? If the latter, make sure you set the time zone in PT4 as WhiteRider explained above.

[WhiteRider]

We recently discovered that 888 are writing the wrong time to their hand history files on Mac, and since they don't specify the timezone of their times there isn't currently any way for PT4 to know what the time means. We have contacted 888 about their error and we hope that they will be able to fix it soon.