default parameters error

[GoldnEagl]

I'm trying to open PT4 and getting a default parameters error, but my parameters are fine.

And it won't connect.

Help?

[kraada]

Do you see PostgreSQL in Applications? If you open Applications -> Utilities -> Terminal and type the following and hit enter, what is the output:
ps aux | grep -i postgres

[GoldnEagl]

yeah it's still in Applications and the postgres user account still exists etc

grep output:

Code: Select all

goldy             349   0.7  0.0  2432784    640 s000  S+   11:53AM   0:00.00 grep -i postgres

I did have to clear all my OS caches recently, if that would have bricked it somehow..

Thanks for the help.

[kraada]

With that output, postgres definitely isn't running. Open up Applications -> Utilities -> Console. Are there any errors relating to PostgreSQL listed there?

[GoldnEagl]

nope, not one

[kraada]

Please try reinstalling PostgreSQL as explained in this guide and that may get things working for you. If not, please create a support ticket and one of our technicians will assist you in getting things working again.

[GoldnEagl]

ok, is there a way i can backup my current db before reinstalling? i mean i have all my HHs, am I just gonna have to reimport?

[kraada]

As long as you don't uninstall your data will be just fine. Just do the reinstalling piece.

[GoldnEagl]

cool, reinstalling worked like a charm. thanks