PostgreSQL error connection error - configuration check !

[Ridation]

Hey there ,

I trid to use 30-days free trail PT4 , so downloaded the postgreSQL version 9.0.15.
Installation completed an I run the application and it shows a configure postgreSQL server box that contains : Server / Database User / Port / Password
I clicked the connect but shows an error :

Unable to connect to this database . Please check the configuration .

I read the forum to find an answer but did not find any .

anyone can help ?
Regards ,
Nima .

[Ridation]

BTW , I use WIN 7 / 64 bit /
and installed the related version .

[kraada]

Did you change the password during installation from our default of dbpass? If so you will need to use the password you put into the installer in PT4 so that it can connect to the database.

[Ridation]

thanks for respond ,

No , i didn't change anything , actually it is like this :


everything seems to be ok ...

[kraada]

Click Start type services.msc and click on it when it appears. Is PostgreSQL in the list and started?

[Ridation]

Yes it is , I clicked the start there and saw this error


the service did not respond to the start or control request in a timely fashion

[kraada]

Please double check that your firewall is not blocking PostgreSQL as that can cause this error. If that doesn't fix it, please send the last few files in the C:\Program Files\PostgreSQL\9.0\data\pg_log folder to us in a support ticket and we'll investigate further.

[Ridation]

the following folder is empty !
what shoud I do now ?!!

[kraada]

Click Start type Event Viewer and click on it when it appears. Expand Windows Logs in the top left and click Applications. Look in the top center section for errors relating to PostgreSQL; you should find at least a couple. Click on them and tell me what the error text says.

[Ridation]

ok here are the errors :

- Timed out waiting for server startup
- postgres cannot access the server configuration file "I:/Program Files/PostgreSQL/9.0/data/postgresql.conf": No such file or directory
- The program PokerTracker4.exe version 4.10.6.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.