Error message, directories not recognized

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Re: Error message, directories not recognized

Postby dragonasian » Thu Jan 16, 2014 10:36 am

https://imagizer.imageshack.us/v2/240x5 ... 3/8k19.png (via PT4) but this files , impossible to find the solution at moment
i stays also passed by your link posted support. but in vain
dragonasian
 
Posts: 9
Joined: Tue Apr 19, 2011 7:58 pm

Re: Error message, directories not recognized

Postby kraada » Thu Jan 16, 2014 12:04 pm

That highlighted file is the one we need. Please attach it to the ticket you opened today.
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Re: Error message, directories not recognized

Postby dragonasian » Fri Jan 17, 2014 10:47 am

hi

ok, reboot, i create the tmp, copy the files into. same.

For information, the HUD of winamax functions very well for the moment. it's just that of pokerstars which does not function.
dragonasian
 
Posts: 9
Joined: Tue Apr 19, 2011 7:58 pm

Re: Error message, directories not recognized

Postby kraada » Fri Jan 17, 2014 10:56 am

Do you have PokerStars set to play and save hand histories in English?
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Re: Error message, directories not recognized

Postby dragonasian » Fri Jan 17, 2014 11:16 am

re

yes english.
dragonasian
 
Posts: 9
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Re: Error message, directories not recognized

Postby kraada » Fri Jan 17, 2014 11:24 am

We really need to see the logs in order to do more. If you can't get them attached, please request remote assistance in your ticket and we'll take it from there.
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Re: Error message, directories not recognized

Postby dragonasian » Fri Jan 17, 2014 11:59 am

Hi

the link : https://www.pokertracker.com/forums/vie ... 8&start=10


sorry but i lost. i don't know that you want .
what to send exactly?
dragonasian
 
Posts: 9
Joined: Tue Apr 19, 2011 7:58 pm

Re: Error message, directories not recognized

Postby kraada » Fri Jan 17, 2014 3:05 pm

Go to this link:

https://www.pokertracker.com/contact/pt4 and fill in the form there.

Link to this thread. We will take care of you.
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