PT4 unable to connect Postgre

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PT4 unable to connect Postgre

Postby MOST83 » Sat Mar 29, 2014 6:37 am

Hi,
yesterday i have an electric showdown so my computer wasn't cut of in the right way.
Today PT4 can't start cause i have pastgre problem.
Impossible to start Postgre even when i try to do it whith : "Start...Start postgre".
So i update Postgre to 9.3 (8.3 before). Nothing
i try to uninstal/ instal PT4. Nothing

Sorry to bother you.
Image
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Re: PT4 unable to connect Postgre

Postby WhiteRider » Sat Mar 29, 2014 8:07 am

If you have a database in PostgreSQL 8.3 that you want to keep then you will need to stick with 8.3 (unless you have a database backup?)
Follow this guide to reinstall PostgreSQL 8.3.
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Re: PT4 unable to connect Postgre

Postby MOST83 » Sat Mar 29, 2014 12:26 pm

The guide is not good anymore.
PgInstaller doesn't exist anymore.......

So i'm stuck and no more tracker....
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Re: PT4 unable to connect Postgre

Postby MOST83 » Sat Mar 29, 2014 12:56 pm

At least is it possible to complete uninstal and install a new PT4 ????????????
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Re: PT4 unable to connect Postgre

Postby WhiteRider » Sat Mar 29, 2014 12:59 pm

Do you have a backup of your database? If you do, you can install our currently recommended version (9.0) and restore your database with that.
(If you don't have a backup, you should make them regularly, once you have things running again.)

Otherwise, I think if you uninstall 8.3 you'll be able to install using the normal installer.

If you continue to have problems installing please open a Support Ticket with a link to this thread and someone will work with you directly to get things sorted out.
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Re: PT4 unable to connect Postgre

Postby MOST83 » Sat Mar 29, 2014 1:42 pm

i have dl postgre 9.0
ok i have some good news cause now i can start PT4 again but with a new DB.
So what i need to do now it's to get back my old one with all my stats.(made on postgre 8.3)

ty
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Re: PT4 unable to connect Postgre

Postby WhiteRider » Sat Mar 29, 2014 3:55 pm

If you have a backup of your database made in PT4 you can restore it using File > Restore.
If not, but you have your hand history files then you can import from those using Get Hands From Disk. (They will be in the Processed folder by default, which you can access using File > Open User Data Folder.)

If you have neither of those then you will need to install 8.3 again so that it can connect to your existing database.
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Re: PT4 unable to connect Postgre

Postby MOST83 » Sat Mar 29, 2014 8:50 pm

the problem is postgre 8.3 isn't possible to find on postgre web site. The older version is 8.4 and doesn't want to install on a 64bits computer :(
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Re: PT4 unable to connect Postgre

Postby WhiteRider » Sun Mar 30, 2014 4:24 am

8.3 is available at the bottom of this page. You will need to fully uninstall 8.3 before you can reinstall it, as described in the guide I linked.
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Re: PT4 unable to connect Postgre

Postby MOST83 » Sun Mar 30, 2014 6:55 am

doesn't work.
impossible to connect to the server.

Fucking Postgre i have lost all my db....

First time i'm very dispointed about PT4 and i'm an old customer.....

Looking seriously to a new tracker....
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