4.11

Questions and discussion about PokerTracker 4 for Windows

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4.11

Postby cardman021 » Tue May 20, 2014 5:37 am

Just updated to 4.11, now every time I play my tables keep on lagging(not sure of the word)..

I tried not using PT4 and everything is ok..

Thanks..
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Re: 4.11

Postby WhiteRider » Tue May 20, 2014 6:25 am

Please open a Support Ticket and report your problem so that we can check your logs and see what is going on.

Please post your ticket number here so that we can take a look straight away.
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Re: 4.11

Postby cardman021 » Tue May 20, 2014 6:44 am

Support Ticket #152148
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Re: 4.11

Postby WhiteRider » Tue May 20, 2014 6:59 am

Thanks - you have a reply.
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Re: 4.11

Postby cardman021 » Tue May 20, 2014 8:15 am

trying to install the 9.3.4, and I'm not sure about my success rate since I'm not a techy person to be honest.
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Re: 4.11

Postby kraada » Tue May 20, 2014 8:26 am

Click Start type services.msc and click on it when it appears. Do you see PostgreSQL 9.3 in the list? If so that's good, click on it. Is it started? If so everything is working properly.
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Re: 4.11

Postby cardman021 » Tue May 20, 2014 9:12 am

Hey, I did the latest of 8.4 instead as one of your tech person advised. And another problem arises as I downloaded and started to install this, it identified my existing file and asked for a password I'm not sure of. Tried a default one I got from the web, but it ain't working.
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Re: 4.11

Postby kraada » Tue May 20, 2014 9:20 am

8.4 is fine. The most common passwords for the postgres service user are:
dbpass
svcPASS83
and
postgrespass
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Re: 4.11

Postby cardman021 » Tue May 20, 2014 9:30 am

lol after trying to bypass the password page, gave up and continue with the 9.3 I deleted the old database since I had it backed up. I install the 9.3, went pretty well. Let me see what will happen, btw after installing how would I restore my old data?
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Re: 4.11

Postby WhiteRider » Tue May 20, 2014 10:28 am

You have a reply to this in your ticket.
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