after update to 4.11 PT4 doesn't work

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Re: after update to 4.11 PT4 doesn't work

Postby js2002 » Tue May 20, 2014 1:25 pm

Xys66 wrote:Hi,
after changed wrong columns according to support advice and rebuilding cache everything works again.

Thanks guys :)


please post teh examples, how you did that.
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Re: after update to 4.11 PT4 doesn't work

Postby kraada » Tue May 20, 2014 1:40 pm

He had a stat that used a column which does not exist and it needed to be corrected.
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Re: after update to 4.11 PT4 doesn't work

Postby Firenze41 » Tue May 20, 2014 2:01 pm

I got the same problems after I have updated:(

I cant connect to a database and when I make a new database and try to rebuild cache I got this error

What to do?

Is it posible to roll back to an earlier version?
Attachments
20-05-2014 19-35-57.jpg
20-05-2014 19-58-38.jpg
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Re: after update to 4.11 PT4 doesn't work

Postby diogogarcia » Tue May 20, 2014 2:22 pm

I think a lot of the questions here are related. Would you guys bother making a guide on how to get it working properly?

My problem: I've downloaded 4.11. I denied the update and tried to play, but my HUD didn't work. I came to the forums and saw people complaining about the update taking too long. I uninstalled 4.11 and installed 4.10.9 again. At first glance it seemed to work, but the HUD won't load for tables I open after having clicked to 'get hands while playing' button. Also, I cannot stop importing. It just doesn't stop it! Also, my computer is crazy at memory/CPU usage, like it never was before. What do I have to do?
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Re: after update to 4.11 PT4 doesn't work

Postby kraada » Tue May 20, 2014 2:27 pm

Firenze - do you have two entries for cnt_p_3bet_bb in your Configure -> Statistics -> Columns area? If so deleting one of them may be all you need to do to get things to work. Rolling back is not recommended.

diogo - you need to let the database update complete for things to work properly.
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Re: after update to 4.11 PT4 doesn't work

Postby Falconlord » Tue May 20, 2014 2:31 pm

Same problem for me, as last entry.
However, different column
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Rebuild error1.JPG
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Re: after update to 4.11 PT4 doesn't work

Postby diogogarcia » Tue May 20, 2014 2:37 pm

kraada wrote:diogo - you need to let the database update complete for things to work properly.


But I'm on 4.10.9 now. Is the only way to get it working again to install 4.11 and wait for the db update? I've send a ticket with logs, anyway, 152193.
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Re: after update to 4.11 PT4 doesn't work

Postby kraada » Tue May 20, 2014 2:47 pm

Your log is from 4.10.9; please attach a new one from 4.11.
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Re: after update to 4.11 PT4 doesn't work

Postby diogogarcia » Tue May 20, 2014 2:49 pm

kraada wrote:Your log is from 4.10.9; please attach a new one from 4.11.


Nevermind.

I've installed 4.11 again and the db update is going on. I hope it fixes everything. Is it a problem that I didn't uninstall 4.10.9 prior to installing 4.11?
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Re: after update to 4.11 PT4 doesn't work

Postby TOO2COO » Tue May 20, 2014 2:52 pm

Support ticket - 152189

I have a huge data base a little over 80 gigs after 20 hours or so for the update to do all it needed to now when i turn it on it doesnt import any hands and when i try to click stop getting hands it freeze

I would like to get back to the tables sooner then later can you please help me out

Thanks
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