after update to 4.11 PT4 doesn't work

Questions and discussion about PokerTracker 4 for Windows

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Re: after update to 4.11 PT4 doesn't work

Postby gromenauer4096 » Thu May 22, 2014 2:07 pm

Pt 4.11.1 doesn't work as well as 4.11, if someone could give instructions to work please give me a help, I don't want to spend hours rebuilding cache for nothing
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Re: after update to 4.11 PT4 doesn't work

Postby kraada » Thu May 22, 2014 2:18 pm

gromenauer: What version of PostgreSQL are you currently using? How big is your database (roughly)?
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Re: after update to 4.11 PT4 doesn't work

Postby ommaha » Thu May 22, 2014 2:20 pm

i have 4.11.1 and i upgraded to postgresql 9.3 before. i restored my small db and it seemed to worked properly. i am now trying to craete a new database and started importing mined hands. it is not as slow as before but it still is pretty slow. after 20 minutes of importing speed dropped to 20h/s...

i imported the same hands earlier today in hm2 with 397h/s. i did that because i thought it could be faster to import with hm2 and to convert this database afterwards. is this possible? hm-db uses 9.0. how can i make sure that it is converted from pt4 to 9.3?

edit: it is so frustrating. i tried to make pt4 import smaller pieces. but now it starts it off with just 10h/s
id=152164 updated with new log
Last edited by ommaha on Thu May 22, 2014 2:36 pm, edited 2 times in total.
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Re: after update to 4.11 PT4 doesn't work

Postby Neomorf » Thu May 22, 2014 2:21 pm

Everything the same after the most recent patch :( :( log file sent :/
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Re: after update to 4.11 PT4 doesn't work

Postby gromenauer4096 » Thu May 22, 2014 2:40 pm

kraada wrote:gromenauer: What version of PostgreSQL are you currently using? How big is your database (roughly)?

8.4
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Re: after update to 4.11 PT4 doesn't work

Postby Firenze41 » Thu May 22, 2014 2:41 pm

Firenze41 wrote:Support Ticket #152331


I have uptedet the postgrej to 9,3 and installed the PT4 update 4,11,1 build a new database, restored the old database

But still have the same grafic issues :cry:
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Re: after update to 4.11 PT4 doesn't work

Postby vodkahaze » Thu May 22, 2014 2:52 pm

WhiteRider wrote:
vodkahaze wrote:Here is my error when updating the cache. I think it has to do with custom stats:

Reason: Error: Unable to execute query: Fatal Error; Reason: Error: (ERROR: out of memory DETAIL: Failed on request of size 8. CONTEXT: PL/pgSQL function "update_cash_cache_playerrange" line 12 at FOR over SELECT rows )

Go to Database > Database Management and click Housekeeping > Revert PostgreSQL Tuning, then try the cache rebuild again. When the next patch is released enable PostgreSQL tuning again from the same option.


This + 4.11.1 seemed to work, though the program runs very slow. It also slows the rest of my computer down for a reason I don't understand (the ram and CPU useage never go above 25-30% for everything yet everything is slow when PT4 runs)

EDIT: Nevermind, it's unbearably slow. It just took me about 4 minutes to import 145 hands
Last edited by vodkahaze on Thu May 22, 2014 3:00 pm, edited 1 time in total.
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Re: after update to 4.11 PT4 doesn't work

Postby Luke4130 » Thu May 22, 2014 3:00 pm

Didn't work for me on 4.11, no change on 4.11.1, it didn't attempt a database update after i'd updated to 4.11.1.

Using postgresql 9.0.13, 15gb database.

I also tried a cache rebuild (that took 24hrs) and it failed.
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Re: after update to 4.11 PT4 doesn't work

Postby musashi87 » Thu May 22, 2014 3:15 pm

I managed to rebuild my cache and it "works". But...
There is fast,
there is slow,
and then there is PT 4.11

i can't play more than 6 SnGs on my comp with i7, SSD drive and 16GB DDR3 O_x
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Re: after update to 4.11 PT4 doesn't work

Postby wikked76 » Thu May 22, 2014 3:22 pm

backed up the database, uninstalled postgres v9.0, installed v9.3, updated to 4.11.1.

Voila!

It's alive n kickin!

So far so good after 1k hands on 6max cash
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