Updated to 4.11 now stuck "updating database"

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: Updated to 4.11 now stuck "updating database"

Postby TRNSLTR » Wed May 21, 2014 9:51 am

One of them is fluctuating in the range of 0-13 (per cent or what ever units those are supposed to be), but most of the time it remains in the range of 0-5.
TRNSLTR
 
Posts: 70
Joined: Fri Feb 12, 2010 3:24 pm

Re: Updated to 4.11 now stuck "updating database"

Postby kraada » Wed May 21, 2014 10:16 am

That sounds like they're still working away. Just let it keep going.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Updated to 4.11 now stuck "updating database"

Postby stephenchidwick » Thu May 22, 2014 4:53 am

I am trying to do the update on my mac but am worried it may not be working correctly as I was forced to close (sleep) the laptop multiple times to take a long flight. PT4 is showing up in activity monitor using 1% CPU, 14 threads, 160MB virtual memory but no sign of postgresql. My database has about 500k hands and the update has been running for maybe 10hrs. Restart or stick with it?
stephenchidwick
 
Posts: 5
Joined: Wed Sep 11, 2013 10:00 pm

Re: Updated to 4.11 now stuck "updating database"

Postby kraada » Thu May 22, 2014 7:43 am

Make sure you are showing processes from all users -- the postgres processes aren't run by your normal user so you need to see processes from all users in order ot see them.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Updated to 4.11 now stuck "updating database"

Postby stephenchidwick » Thu May 22, 2014 7:55 am

Ahhh ok yeah there are like 12 postgres' running taking 12-15% of CPU so I assume this means the update is still updating. I'll leave it be, thanks.
stephenchidwick
 
Posts: 5
Joined: Wed Sep 11, 2013 10:00 pm

Re: Updated to 4.11 now stuck "updating database"

Postby stephenchidwick » Fri May 23, 2014 1:37 pm

Been running for like 40hrs now…surely a 500k hand database shouldn't take this long?
stephenchidwick
 
Posts: 5
Joined: Wed Sep 11, 2013 10:00 pm

Re: Updated to 4.11 now stuck "updating database"

Postby kraada » Fri May 23, 2014 2:05 pm

That definitely seems like too long. End the process, update to 4.11.1 and run the following Housekeeping functions in order on your database and it should restore proper function:
Rebuild Cache
Reindex
Cluster
Vacuum Analyze
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Updated to 4.11 now stuck "updating database"

Postby TRNSLTR » Fri May 23, 2014 2:42 pm

I completed database update in over 40 hours, I ran cache rebuild which took another 2 days. Now I installed the v4.11.1 and PT4 still doesn't work (i.e. is importing hands veeery slowly and doesn't show the HUD). What's the next thing I should do to fix this?
TRNSLTR
 
Posts: 70
Joined: Fri Feb 12, 2010 3:24 pm

Re: Updated to 4.11 now stuck "updating database"

Postby Pleasefold » Fri May 23, 2014 2:54 pm

PT4 CPU usage at 0%
Postgress is active at around 7%

Running now for about 12hrs, not sure the DB size. Should I stop it and do the housekeeping or keep waiting?
Pleasefold
 
Posts: 29
Joined: Sun Apr 10, 2011 6:18 pm

Re: Updated to 4.11 now stuck "updating database"

Postby kraada » Fri May 23, 2014 3:04 pm

Pleasefold: That sounds like it's still working. If your database is large it may still complete.

EDIT: TRNSLTR, please see my request for more information in this post.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

PreviousNext

Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 58 guests

cron
highfalutin