after update to 4.11 PT4 doesn't work

[TedHawkins]

I was using Postgresql v8.3. Thanks for the guide. I downloaded some custom stats from the warehouse. Never had any problem with them so far. Currently restoring my data on a new db after installing Postgresql v.9.3.

[afteRReset]

Another patch released hud still doesn't work, hands are not importing, it's been 3 days and it ain't funny anymore.
ticket # 152392

[Firenze41]

Support Ticket #152331

I have uptedet the postgrej to 9,3 and installed the PT4 update 4,11,1 build a new database, restored the old database

But still have the same grafic issues

Made another update to 4.11.2 and still have the grafic freeze issue

Pokertracker starts up extremly slow and I can't move from "play poker" tab to "view stats" tab without the program are freezing

Are there other with the same problem?

Support Ticket #152331

[nereik]

seems I have the same problem... Don't have the time to read trough 33 pages though..
Anyone any cliffs as to what I should do?
should I still report?

[tolispapaio]

pls help.tomo is Sunday and we need to play.#152514

[TedHawkins]

Created a new database after installing Postgresql v9.3.4 and restored my data. It seems to work fine now.

[phasmo]

"cash_custom_cache_primary_key";10;"cash_custom_cache";"btree";"1 2 3 4 5 6 7 8 9";"{id_player,id_gametype,id_limit,cnt_players,position_type,flg_has_position_f,flg_has_position_t,flg_has_position_r,date_played_year_week}";f;f
"cash_custom_cache_id_player_idx";10;"cash_custom_cache";"btree";"1";"{id_player}";f;f
"cash_cache_primary_key";10;"cash_cache";"btree";"1 2 3 4 5 6 7 8 9";"{id_player,id_gametype,id_limit,cnt_players,position_type,flg_has_position_f,flg_has_position_t,flg_has_position_r,date_played_year_week}";f;f
"cash_cache_id_player_idx";10;"cash_cache";"btree";"1";"{id_player}";f;f


still extremely slow

[emanonoto]

http://scr.hu/1ika/gdglv
i cant rebuild, pt is not working

[mmarcr]

Ok. I think I would play by mobile phone, so I will still trying to repair this..........

Should I update firts to 4.11.2? Or I should try to restore again first?

And other thing... when I open my dabatase management I have 2 databases... the last one was created when I updated to 4.11.1 and one error appeared.

(sorry for my bad english )

Hi, I just decided to update to v.4.11.2 and now the HUD works, but doesnt appear any old hands with my oponents!!
When I try to select my default database as active, called "PokerTracker4 Database" (please see the picture) Appears an error saying: "Please select from the valid databases".

What I should do to save my old hands?

If you changed PostgreSQL versions and deleted your previous version of PostgreSQL then you will not be able to connect to the old database using the new version of PostgreSQL. In that case you will need to restore your backup before you can connect.
If you continue to have problems please open a Support Ticket and recap everything that you have done and what problems you now have - this thread is not the place for ongoing troubleshooting of a specific issue like this as we can't really keep track of individual config issues.

Thanks a lot Whiterider. My ticket support ID is 152541.

[APerfect10]

http://scr.hu/1ika/gdglv
i cant rebuild, pt is not working

Revert your PostgreSQL tuning. In PT4 go Database -> Database Management. Click the 'Houseekeeping' button and click "Revert PostgreSQL Tuning'.

Once complete, rebuild your database and it should complete.

Best regards,

Derek