Updated to 4.11 now stuck "updating database"

[stephenchidwick]

I did all that and now it isn't importing hands…getting this message…

02:31:23 pm: Error: Unable to begin feeder import process. Reason: PokerTracker is configured to import into an outdated database. This must be corrected before an import can succeed.

[WhiteRider]

Go to Database > Database Management and click Rebuild Cache > Full Cache Rebuild to finish updating the database.

[longdonsilver]

Hi

got the same problem. Running update now for around 24 hours.
But have a huge database which is 55 gb.

10 postgres open in the task manager

Cpu is about 0 - 3 %

shall I wait or shall I cancel it ? due to my database size it can take up to further more days if I compare to the others database sizes.

seek for advice

thanks

[stephenchidwick]

I did the full cache rebuild again and am still getting the same error. Can you just give me something that will work for today, even if it means starting a new database…I need a hud.

[Adreno]

I did the full cache rebuild again and am still getting the same error. Can you just give me something that will work for today, even if it means starting a new database…I need a hud.

What I did was I installed an older version of PokerTracker, started a new database and imported hands from 2013-2014. Works fine as a temporary solution, although at some point I'm gonna need to upgrade.

[WhiteRider]

Hi

got the same problem. Running update now for around 24 hours.
But have a huge database which is 55 gb.

10 postgres open in the task manager

Cpu is about 0 - 3 %

shall I wait or shall I cancel it ? due to my database size it can take up to further more days if I compare to the others database sizes.

seek for advice

thanks

I wouldn't expect it to take that long, but it also depends on your computer so it's hard to say. Is your CPU running at 0-3% overall, or are some PostgreSQL processes working? Most of the work is disk access so the CPU use may not be very high, but if all PostgreSQL processes are using 0% then I would suggest that you stop and restart it. If you do that when you run PT4 you will need to go to Database > Database Management and click Rebuild Cache > Full Cache Rebuild.

[WhiteRider]

I did the full cache rebuild again and am still getting the same error. Can you just give me something that will work for today, even if it means starting a new database…I need a hud.

You can certainly create a new database using Database > Database Management. Set it to be Active so that it is used to import hands and for the Hud. If you want it to be Active database when you restart PT4 for now you can also set it to be Default.

[viktor_david]

This fucking update fucked my PT... i cant play now :S

[kraada]

If you don't have a ticket, please create one. We will be able to keep you more informed about updates if you have a ticket in our system.

[longdonsilver]

I have rebuild the cache since yesterday now it finished without any issues

shall I start to begin with the database update now ? I mean it is still 55 GB large database

does it take 48 hours + or more again ?

I have a gamer PC with good specs and fast SSD