after update to 4.11 PT4 doesn't work

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Re: after update to 4.11 PT4 doesn't work

Postby APerfect10 » Thu May 29, 2014 4:51 pm

Release Candidate:

PokerTracker v4.11.6
This release fixes the issue in v4.11.5 where the cache (re)build would fail due to a custom column referencing the _combinations table. We've also greatly improved the upgrade process so that cache rebuilds are no longer required for correct functionality.

PokerTracker v4.11.6 - Download

If you experience any issues with this release, please submit a support ticket with your PokerTracker4.log file from when the issue occurred and post the issue in this thread with your support ticket #.

Guide: How to Create & Submit a PokerTracker4.log File

Best regards,

Derek
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Re: after update to 4.11 PT4 doesn't work

Postby potamito » Thu May 29, 2014 4:54 pm

kraada wrote:It's definitely possible that such an old PostgreSQL version is part of the problem. With a version that old the easiest thing might be just to take a backup, uninstall it, install 9.3.4 and restore from backup. That will bring your databases across to 9.3 and you can find a tutorial on installing 9.3 here.

Already created a database backup, then i go to control panel to uninstall my PostgreSQL v8.4 and this pops up

Image
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Re: after update to 4.11 PT4 doesn't work

Postby potamito » Thu May 29, 2014 5:25 pm

I finally got PostgreSQL 8.4 uninstalled from my PC i even deleted all the folders, re-installed v9.3 and now PT4 won run, fml
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Re: after update to 4.11 PT4 doesn't work

Postby kraada » Thu May 29, 2014 5:36 pm

potamito: If you click start type services.msc and click on it when it appears do you see PostgreSQL 9.3 in the list and is the service started?
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Re: after update to 4.11 PT4 doesn't work

Postby potamito » Thu May 29, 2014 5:54 pm

kraada wrote:potamito: If you click start type services.msc and click on it when it appears do you see PostgreSQL 9.3 in the list and is the service started?

I just rebooted my PC and im currently re-storing the database backup, unfortunally i forgot to do the same with HEM1 :( :o :oops: :roll:
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Re: after update to 4.11 PT4 doesn't work

Postby go2sleepmama » Thu May 29, 2014 6:03 pm

how can i download the 11.6?? doesn't work the link, at least nor for me... that last one the i've its v11.3 @perfect10
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Re: after update to 4.11 PT4 doesn't work

Postby Leokuniyo » Thu May 29, 2014 6:11 pm

Finally my PT4 is back alive and kicking
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Re: after update to 4.11 PT4 doesn't work

Postby kingreigns » Thu May 29, 2014 6:18 pm

i sent a ticket there too,the HUD is only showing up for some players and not others
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Re: after update to 4.11 PT4 doesn't work

Postby kingreigns » Thu May 29, 2014 6:20 pm

i sent a ticket,HUD is not appearing for some players and is acting the maggot in general.logs are attach and a screenshot
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Re: after update to 4.11 PT4 doesn't work

Postby kingreigns » Thu May 29, 2014 6:25 pm

sure ill install this update
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