HUD on PT4 seemingly freezing

Questions and discussion about PokerTracker 4 for Windows

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HUD on PT4 seemingly freezing

Postby Baafray » Wed Jul 02, 2014 9:19 pm

HUD loads for a while, but then eventually starts to clog up, seemingly irrespective of the number of tables/sites being played.

Players stats don't update at all, are occasionally not even there, and most of the time my stats don't display at all. As a whole, a bunch of features on the HUD become limited or inaccessible.

Everytime I stop using PT4, or start up the HUD, it tells me that a bunch of hands haven't been trasnferred and you need to manually do it. "PokerTracker has detected a large number of hand history files which must be imported" I always do it, sometimes there aren't any, or very few

It appears that hand importing lags/jams somehow, and my HUD gets melted as a result

Please help. Using 4.11.8
Baafray
 
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Re: HUD on PT4 seemingly freezing

Postby WhiteRider » Thu Jul 03, 2014 2:49 am

Please open a Support Ticket and report your problem so that we can see what is going on.
WhiteRider
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