TableTracker is unable to open PokerStars tables

[CaptSmith]

What is the status on this problem? I checked your homepage today - and it still states, that TableTracker can open PokerStars tables. However, for as long as I can remember, TableTracker has never been able to open a PokerStars table.

[kraada]

This issue is specifically related to your Danish locale - users with other locales are not experiencing these problems. It is in our system to be fixed and you will receive automated notification when it is. Unfortunately I don't have any further updates on the issue for you at this time.

[RudisSohn]

hello, i have the same problem, my TT can find the pokerstars tables and display the stats but ist not able to open the tables. When I click the launch button TT opens Pokerstars and I have to fill in the password. Then by clicking the open button TT doesnt open the table. What should I do, i mean TT is useless if it cant open the tables.

[kraada]

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

[symptom]

I have same problem, after update PS client and PT4, TT don't open tables. I send log file with my problem 2 days ago, but nothing. Where support help me with this bug?
p.s. sorry my english

[kraada]

The development team has been made aware of this issue and is working on a fix. We will notify you as soon as a fix is available via your ticket.

[horizon17]

I've a problem with TableTracker. When i try to open PokerStars Table from TableTracker - nothing happen. My PokerStars client was updated 25.06.2014. Please let me know when you planning to make new update for TableTracker to fix PokerStars "Table open" functionality.
(PokerStars client information :
Client : PokerStars 6 Build 8246
Server 1027
Protocol 1.75)

[WhiteRider]

The TableTracker development team have been made aware of this and are working on the fix.

[yanivmvp]

Hi ,
I'm having the same problem with pokerstars
TT can find tables and I can see the stats but unable to open the tables from TT

I am from Israel .

should I send you the log file or are you working on a fix already?

[kraada]

I believe this was fixed with our latest 4.11.11 release. Can you confirm you're having trouble in that version?