Pokertracker won't start

[rubbersoul]

PT4 won't start either regularly or with logging enabled. It shows in taskmanager though.

I tried editing the config file, pasting in the Community N fix.

How can I solve it?

[WhiteRider]

If you haven't already, please update to v4.11.9. PT4 Download Page

If you still have the problem open a Support Ticket and attach the log file after you let it try to start for a few minutes, just in case it is stuck somewhere.

Tutorial: Reporting a problem

[rubbersoul]

I have tried sending 2 bug reports but they are not in my pending support tickets.

Can you confirm they are on the system?

[kraada]

The most recent report from you that I see was closed last March. Please try upgrading to 4.11.10 before submitting anything though as that may help. If not, try sending us a new log from 4.11.10.

[rubbersoul]

There is something wrong with your support ticket page.

Any time I press preview or submit it takes 30-50 secs to refresh then all dissapears.

Can you PM me an email address and I'll email you/attach log file.

Maybe you can make the support ticket your end.

Thanks.

[kraada]

I responded to your PM.

[rubbersoul]

Any progress on this?

How can I put my PT4 DB into HEM2?

[kraada]

I'm afraid I can't help you converting from PT4 to HM2; you'll need to ask their support for information there.

[rubbersoul]

You can't let me get a temporary fix until my issue is resolved?

I originally switched from HEM2 to PT4, and can't wait to switch back when my PT4 issue is resolved.

Some assistance would be appreciated.

Thanks.

[rubbersoul]

How do In export my complete DB from just the PostGreSQL data base.

Something in PGAdmin?