Changing space makes HUD dissapear

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Changing space makes HUD dissapear

Postby poochie » Wed Sep 10, 2014 3:19 pm

Hello,
i am uising several spaces in mission control. When i run pokertracker and change the space, the hud dissapears and does not come back going back to the space with the tables. also i noticed running pokertracker in a different space than pokerstars, the hud does not appear. i do run pokerstars on space 1 !! latest pokertracker and mac osx
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Re: Changing space makes HUD dissapear

Postby kraada » Wed Sep 10, 2014 3:57 pm

You need to keep everything in the first desktop for the HUD to work properly.
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Re: Changing space makes HUD dissapear

Postby poochie » Wed Sep 10, 2014 4:04 pm

i DO run everything on space one, if i go to space 2 and go back to space 1, the Hud is gone, after a PT restart HUD is correct again
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Re: Changing space makes HUD dissapear

Postby kraada » Wed Sep 10, 2014 4:06 pm

What version of OS X are you running?
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Re: Changing space makes HUD dissapear

Postby poochie » Wed Sep 10, 2014 4:12 pm

latest osx 10.9.4
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Re: Changing space makes HUD dissapear

Postby kraada » Wed Sep 10, 2014 4:54 pm

I'm not seeing a known issue in our system about that. Please enable logging via Configure -> Options -> Logging Enabled, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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