new PS spin&go HUD problem

Let us know what features not currently in the PT4 should be added.

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new PS spin&go HUD problem

Postby igorfor1627 » Thu Oct 02, 2014 6:41 am

as in pt3 there is no 3 players HUD rpofile so when i play new PS spin&go i dont see HUD .. i still use pt3 but i have pt4 too and i see it doesnt have 3 plaer profile .. so how can i get my hud work in spin and go?
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Re: new PS spin&go HUD problem

Postby kraada » Thu Oct 02, 2014 7:40 am

PT3 is no longer supported and will not be updated to account for any new game types.

For PT4, please send us a hand history file and screenshot of one of these tables via our support system and we'll investigate this further for you.
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Re: new PS spin&go HUD problem

Postby igorfor1627 » Thu Oct 02, 2014 8:00 am

https://www.pokertracker.com/forums/vie ... 58&t=54636

here was the same questions and answer .. send screenshot and blablabla .. and still no spin&go support ...
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Re: new PS spin&go HUD problem

Postby kraada » Thu Oct 02, 2014 8:36 am

Thanks to the users in those threads we do have some examples and have set up a bug in our system for further investigation. If you'd like notification when these are fixed, ask to be linked to bugs #5591 and 5592. More examples would not hurt though and might help.
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Re: new PS spin&go HUD problem

Postby WhiteRider » Thu Oct 02, 2014 10:55 am

3-max Hud support was added in v4.11.10 so if you're not using our latest version 4.11.11 please update. PT4 Download Page

The tournament detection rules for these tournaments have also been updated.

If things aren't working for you in 4.11.11 we will need to see your logs and screenshots to see what is wrong in your case.
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Re: new PS spin&go HUD problem

Postby igorfor1627 » Thu Oct 02, 2014 11:30 am

i see 3 man table support in this version TY!! probably its gonna work fine .. ty !!!
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Re: new PS spin&go HUD problem

Postby igorfor1627 » Thu Oct 02, 2014 6:32 pm

all is working fine .. i got to apologise ... my fault at first .. ty for the help mods:)
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Re: new PS spin&go HUD problem

Postby WhiteRider » Fri Oct 03, 2014 2:43 am

Great - thanks for confirming!
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