4.07.6 full tilt hud not working

Questions and discussion about PokerTracker 4 for Windows

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Re: 4.07.6 full tilt hud not working

Postby Wladislaw » Wed Oct 15, 2014 3:14 pm

It makes sick!

The Hud don't appear on my mtt's tables..

Someone can help me?

Thanks :/
Wladislaw
 
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Re: 4.07.6 full tilt hud not working

Postby kraada » Wed Oct 15, 2014 3:32 pm

What version of PT4 are you using? Are your hands importing properly?
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Re: 4.07.6 full tilt hud not working

Postby Wladislaw » Wed Oct 15, 2014 3:37 pm

Hello

Thanks for answering me.

1) the version of pt4 i'm using is: v4.11.11
2) yes
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Re: 4.07.6 full tilt hud not working

Postby kraada » Wed Oct 15, 2014 3:39 pm

Do you have Full Tilt set to play in English? It needs to be in English for the HUD to detect the table properly (and the hand histories need to be saved in English in order to import).
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Re: 4.07.6 full tilt hud not working

Postby Wladislaw » Wed Oct 15, 2014 3:43 pm

My hand histories are saved so I presume yes.
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Re: 4.07.6 full tilt hud not working

Postby kraada » Wed Oct 15, 2014 3:53 pm

It should be obvious if the tables are displaying in English, if they aren't you'll need to change that. If they are and they're still not displaying the HUD, restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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Re: 4.07.6 full tilt hud not working

Postby Wladislaw » Wed Oct 15, 2014 4:07 pm

Ok ty Kraada, I'll do it
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