PT4

[boghysen]

hi,
i instal 2 days ago a trial version of ProPokerHud wich works with PT4 and after instal i was fallow this steps in order to set it up : Rebuild Cache
It is crucially important that do this for all databases you use with your HUD at the table. If you attempt to use some that have a custom cache and some that don’t, you will find that performance is very bad.
From the PokerTracker menu, Database > Database Management
Select the database
Click “Rebuild Cache“
Select “Custom Cache Rebuild“

but in time of rebuilt casche my laptop was closed batery fell dawn and after i open again my laptop the PT4 dosn t work enymore (dosn t import hands, statistic,table hud s is not working,the comunity is disabled etc)
I uninstal propokerhud aplication i try to recovery my laptop to a previous date but nothings seems to work
Can you help me?
Thanks
Bogdan

[kraada]

Is PostgreSQL currently installed on your system? If you click Start type services.msc and click on it when it appears, do you see PostgreSQL in the service list? Is it started?

[boghysen]

PostgreSQL9.0 is running

[kraada]

Does PT4 start for you then? Can you be a little clearer what you mean by "nothing works"?

[boghysen]

the program starts but doesn t import hands and i don t have hud at tables

[boghysen]

also i recive this mesage when i open PT4:The Zoom HUD has been disabled because a required file is missing. To resolve:
1.
Check your anti-virus and security software configuration as described in the PT4: Anti-Virus, Firewall, and Security Software Configuration Guide
2.
Download and re-install the latest version of PokerTracker while PokerStars is closed.
If you continue to experience this message after going through all of the above steps, please contact support for assistance.

[boghysen]

There were errors during the download process:
Server stopped responding
Unable to download file to C:\Users\boghysenAA\Desktop\POKER\APLICATII\pt4\PokerTracker 4\Data\Bin\if4.enc.new

i try to reinstal and i recive this mesage

[kraada]

You should not install PT4 on your desktop. Please re-run the installer and install it somewhere else (the default is C:\Program Files (x86) ) - that alone may help.

What anti-virus and firewall software are you using?

[boghysen]

windows 8 anti-virus and firewall software (first i have to uninstal PT4 and instal again ? my database will be lost?)

[kraada]

Your database is saved in PostgreSQL so uninstalling PT4 won't affect it.