wrong result

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

wrong result

Postby aoseee » Fri Jan 09, 2015 11:13 am

These days I found a problem that after I play about 1000 hands,
I compare my pokerstars account's balance and PT4's result,
there is a gap about 0.1$, this situation is not always happen, but there are often.
please help me,thanks a lot!
aoseee
 
Posts: 13
Joined: Thu Dec 27, 2012 7:10 am

Re: wrong result

Postby aoseee » Fri Jan 09, 2015 11:14 am

I played NL25 zoom FR in pokerstars.
aoseee
 
Posts: 13
Joined: Thu Dec 27, 2012 7:10 am

Re: wrong result

Postby kraada » Fri Jan 09, 2015 11:53 am

What's likely happening is that you're closing PokerStars after you finish playing before some hands you folded in have ended. PokerStars only writes the hands when they are complete and even if you fold the loss isn't in a hand history until all action in the hand is over. Make sure to leave PokerStars open for a few minutes after you finish playing and your last few hands should come through.

You can also request your hands from PokerStars and reimport them into PT4 and that will pick up whatever few hands have been missed.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: wrong result

Postby aoseee » Sat Jan 10, 2015 1:14 pm

But this happens only after I update postgre from 8.3 to 9.3.5 last week,
never before in this situation. :cry:
aoseee
 
Posts: 13
Joined: Thu Dec 27, 2012 7:10 am

Re: wrong result

Postby aoseee » Sat Jan 10, 2015 2:24 pm

I am sorry,now I found the problem is that I close window so early. Thanks a lot.
aoseee
 
Posts: 13
Joined: Thu Dec 27, 2012 7:10 am

Re: wrong result

Postby kraada » Sun Jan 11, 2015 11:49 am

I'm glad to hear you got it figured out.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 50 guests

cron
highfalutin