not showing HUD at PS

[Daniel26]

On zoom, Hud was ok after Pokerstars update at the beginning of the week. Problems are since yesterday. Hud seems to load the right Hand, than it goes away and a wrong stat is at my place and the others empty. The one stat is sometimes from a player that isnt on the table. Sometimes it works for 3-4 hands, than same problems.

[kraada]

We are actively working on fixing this issue. If you do not have a ticket files with logs, please send us one, that is the best way to speed this along.

[AlexanderR]

Installed the update. Rebooteed after. Played about 600 hands plo100 Zoom 4 tables and then 1 table froze. Now it's 3-d day... It would be profitable to buy HM just when the problem stared. I mean you have a great product, but not for Zoom players. Because each time something changes on PS, zoom players can't play for a while. But I already spent money on PT and it's frustrating.

[AlexanderR]

161783 ticket. Sent logs.

[WhiteRider]

Thanks - you have a reply.