Can't launch PT

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

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Can't launch PT

Postby Gohanounet » Tue Jan 29, 2008 10:50 am

I don't know why but I can't launch Pokertracker3. I have installed it with postgresql but nothing comes to the screen. I can see the PokerTracker.exe running in the processuses but there is no window. When I click again, it says "Eror: A version of PokerTracker is already running", but I can't see it.
Gohanounet
 
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Re: Can't launch PT

Postby APerfect10 » Tue Jan 29, 2008 10:52 am

CTRL-ALT-DELETE and kill the PokerTracker.exe process.

Do you have Norton, CA or any other type of firewall/antivirus suite installed? You may need to disable it temporarily as users are having trouble with them.

Best regards,

Derek
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Re: Can't launch PT

Postby Gohanounet » Tue Jan 29, 2008 10:58 am

Ok, thx. It was my Antivirus/Firewall
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Posts: 2
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Re: Can't launch PT

Postby APerfect10 » Tue Jan 29, 2008 11:01 am

OK, good deal. We need to figure out what is causing this problem so that we can hopefully avoid/get around it.

Best regards,

Derek
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Posts: 4466
Joined: Sat Dec 08, 2007 6:03 pm


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