Discuss and learn how to use TableTracker for table selection and NoteTracker for taking automated notes.
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by kraada » Mon May 26, 2014 8:01 am
I don't have an update to give you at this time, but if you request that refund via your ticket we can make sure it gets processed appropriately (and that you're notified when it is fixed).
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kraada
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by liamus » Mon Jun 02, 2014 11:46 am
Is there STILL no update to this? This is atrocious customer service and I expect better from the PT team. Will this issue ever be resolved?
I feel like the lack of update is quite telling...
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by kraada » Mon Jun 02, 2014 12:17 pm
I don't have an update on this issue at this time and it is awaiting a fix from a developer. Note that if you use TT without the Buddies list it should work properly otherwise.
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by liamus » Tue Jun 03, 2014 8:08 am
No, even without buddy list it picks up only about 20% of the tables.
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by kraada » Tue Jun 03, 2014 8:25 am
That's the open issue I see in your ticket. Could you please create a new ticket then with a screenshot showing the discrepancy you are seeing?
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by liamus » Wed Jun 04, 2014 5:10 am
Hi Kraada - no I have two tickets. One about buddies (#151914) and one (#151818) about this issue.
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by kraada » Wed Jun 04, 2014 7:22 am
And it looks like everything is OK now as you said in your reply.
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by liamus » Sun Apr 12, 2015 12:19 pm
This problem is occurring again.....
Currently 88 $25NL tables on PS but my TT picks up 40....
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by WhiteRider » Sun Apr 12, 2015 12:35 pm
Thanks - I'll check it out and let the development team know. There was a PokerStars update recently so it's possible that something changed which affected TableTracker.
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by liamus » Sun Apr 12, 2015 12:44 pm
WhiteRider wrote:Thanks - I'll check it out and let the development team know. There was a PokerStars update recently so it's possible that something changed which affected TableTracker.
Great thank you
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